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Forum Discussion
Dropbox Backup partially backup, not updating.
When I go to manage my backups the Mac is Disabled. I am backing up 3 folders from my computer hard drive. They are only partially backup and not updating. Screen shots to help explain.
Yes it has been stuck for some time. - Probably for at least a month. I've only just noticed it tho'. The version is 181.4.5678
Hannah
Dropbox Staff
Dropbox StaffNot sure what is going on here. I can see the backups when I go to Manage Backups (see screen shot). But when I use the dropbox icon on top of screen I get a constant updating but at the bottom it says everything is up to date.
I simply want to backup 3 folders which are in a folder on my computer called Catalog backups. But I get the Dropbox Backup window asking me to plugin Catalog backups to resume backup. I have almost given up trying to figure out why I cannot do this - what should be a simple thing to do.
- Megan
Hi suethomo, just to clarify and make sure we're on the same page: you mentioned that you simply want to backup 3 folders from your computer called Catalog backups. Is this your current device?
However, the Catalog backups one we're looking at on the screenshot, seems to be an external hard drive.
As for the folder you see when you visit online, is it complete?
Have tried doing as you suggested and launched from App folder. Also deleted and re-installed app.
