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Forum Discussion
autologout
10 months agoExplorer | Level 4
Dropbox automatically logs out on iPad and iPhone
Hello, I have a really strange issue on my iPad and iPhone since a few days ago. Not sure when it started, but there was no iPadOS / iOS update etc. as far as I know involved. - log into the Dropbox...
- 10 months ago
Hi Everyone,
Thanks so much for bringing this to our attention. Our engineers were made aware of this issue and implemented a fix. Please let us know if you're still experiencing this.
Regards,
Ben
autologout
10 months agoExplorer | Level 4
More info… basic subscription, plenty of space on the devices and the Dropbox, only 2 devices connected so not hitting the limit there either. Running version 362.5, updated 2 days ago. That could correlate to when this started. The version before was 362.3 on both iPad and iPhone and worked fine.
- Jay10 months agoDropbox Staff
Hi autologout, thanks for messaging the Community!
What version of iOS are you currently running on your device?
This will help me to assist further!
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