You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

wwmiller3's avatar
wwmiller3
Helpful | Level 6
4 years ago

Dropbox Apple Silicon (M1) install

Hi,   I recently purchased a MacBook Pro 13" with the M1 processor and I cannot seem to get a native install of Dropbox for this chipset. From searching the community, it seems like M1 support sh...
Desktop
Dropbox Plus
Install
Mac
Setting up the apps
  • Emmet's avatar
    Emmet
    3 years ago

    Hi all,

    Native Apple silicon support is now fully available. All users with Apple silicon devices will receive the native version of Dropbox automatically. If you would like to update your device manually, you can do so by clicking on the latest Stable Build and downloading the Offline Installer (Apple Silicon) file. For more information, visit the Dropbox Help Center.

     

    If you need assistance with anything else, please feel free to create a new thread and our community team will be happy to assist.

nell_wackwitz's avatar
nell_wackwitz
New member | Level 2
4 years ago

Macs have been running on ARM processors for almost a year. Does anyone know the expected release date for the native ARM version for Dropbox?

  • Jacob D.3's avatar
    Jacob D.3
    New member | Level 2
    4 years ago

    This is not a priority for Dropbox.

     

    I'm getting used to working without the Dropbox app installed, as there are more efficient options available now that weren't when I started using Dropbox. I don't plan to wait any longer, I've adapted my workflows adequately to work without Dropbox Pro any longer.

    • sebax's avatar
      sebax
      Helpful | Level 5
      4 years ago
      Hey. Can you please share which solution you implemented? I’m willing to leave Dropbox cause I can’t keep waiting another (paid) year for them to decide to make this work.
      • PG2003's avatar
        PG2003
        Helpful | Level 6
        4 years ago

        Dear Dropbox team,  

         

        I just want to get a few words off of my chest. 

         

        This thread has started in February, 7 months ago, myself and many, many others have waited patiently for some sort of feedback from you on this matter but with each passing month it has become increasingly and painfully clear that our queries and worries are of zero importance to you and that we have neither deserved your attention nor your reply. Your silence during these past 7 months is a obvious sign of contempt towards us as customers and/or users and in my humble opinion, totally unacceptable and disprespectful. As it is abundently clear that you do not need or perhpas even want us as customers/users, I too have decided to stop using Dropbox and move on to a different cloud service.

        Goodbye and thanks for the 10 years of service.

         

About Apps and Installations

Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!