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Forum Discussion
Dropbox app won't start after removing File Provider
I broke Dropbox.
The file provider on my Macbook (12.7.4 Monterey) was consuming all the CPU and the laptop was extremely hot. So I followed Internet instructions to remove Dropbox and iCloud from ...
I did have another copy in ~/Library/Application Support/Dropbox
I deleted it but that didn't fix the problem. Then I did "rm -rf ~/.dropbox" and reinstalled and now I have my Dropbox back!
Thank you for your help!
William
Nancy
Dropbox Staff
Dropbox StaffIn this case, please check if you have a copy of the Dropbox.app file on your computer in these locations:
- /Applications
- ~/Library/Application Support/Dropbox
- If you see this file in both locations, delete the file in the second location(~/Library/Application Support/Dropbox).
- If you see the file in the second location but not in the first, move the file to the first location(/Applications).
Restart the Dropbox desktop app. If the issue isn’t resolved from there, try these steps:
- Open the Terminal application on your computer.
- Type fileproviderctl domain list.
- Press return on your keyboard.
- Please provide us with a screenshot of the output.
- Navigate to your user profile folder ~/Users/[YourUsername].
- Press command-shift-. (period).
- This will show your hidden files.
- Locate and delete the .dropbox folder in ~/Users/[YourUsername].
Your Dropbox application should re-sync your files, and the application should return to normal.
Let me know if that seems to help instead!
I did have another copy in ~/Library/Application Support/Dropbox
I deleted it but that didn't fix the problem. Then I did "rm -rf ~/.dropbox" and reinstalled and now I have my Dropbox back!
Thank you for your help!
William
