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Daniella1's avatar
Daniella1
New member | Level 2
4 years ago

DropBox App not opening. Only Finder opens.

I work on a Mac. Whenever I click the Dropbox desktop app, finder opens instead of the app. Because of this I also cannot get to the preferences of the app either. Even if I right click the app on th...
Desktop
Mac
Setting up the apps
  • aewen's avatar
    aewen
    4 years ago

    I had to restart my computer to get the Dropbox app to open (in order to get to preferences), but I was able to change it to opening on the Desktop app, so I am hoping that worked! 

meecs's avatar
meecs
New member | Level 2

I'm having this issue too! Anyone have ideas on how to fix it? When I go into preferences I don't get have "open folders in" as an option.

Mark's avatar
Mark
Icon for Super User II rankSuper User II
3 years ago

Unfortunately meecs this is a change in the product - the Dropbox software you saw on the computer was depreciated on the 17th of Jan. As such the only choice and option now is to open finder. 

  • meecs's avatar
    meecs
    New member | Level 2
    3 years ago

    Got it, thanks for the 411! Do you know if Dropbox plans to release a new version? The finder one is not as clean/intuitive 🙂

     

    (And how did you find out this one was removed? I was digging but couldn't spot any notifications.)

     

    • aewen's avatar
      aewen
      Helpful | Level 5
      3 years ago

      They had a notification on the Dropbox App right before they made the change. It was just a heads up that the change was coming. Haven't heard of any future changes. 

      • meecs's avatar
        meecs
        New member | Level 2
        3 years ago

        Strange, I never got it. Thanks! I hope they do release it again...

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