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Forum Discussion
Tshaw
2 years agoNew member | Level 2
Dropbox app menu cut off from bottom of the display in Windows
Very frustrating, especially since there is no 'open in app' anymore, it's all forced through windows explorer.
Longtime dropbox PC user. Here's the gist: I click the dropbox Icon in the system notifications area, to open the dropbox interface. (Since, again, there is no native app). The "pause/resume synch" button is at the very bottom right of the interface, which i use frequently to not hog all my bandwidth at home when not working.
However, the interface for some reason has dropped below the bounds of the screen. I've tried: Re-sizing the display resolution, switching to single monitor, changing the taskbar location to bottom, left, right, etc. But, since the synch button has 'dropped off' the edge of the screen, i can't access it, and can't re-enable synch.
The solution? I have to move the taskbar to the top of the screen in order to view the synch button. Silly fix for a silly problem that shouldn't be a problem.
This is a huge oversight in user interface, please allow a native dropbox app again so we can use this program correctly.
- Calvin2DBXDropbox Staff
Hi Tshaw,
Thank you for getting in touch!
Let's get a screenshot to be sure of what you're seeing and why.
Also, if you have a high DPI setting, based on what you described so far, it's worth ruling this out if it applies to your situation:
For example, are you running a high DPI multi-monitor display setup on Windows?
Thanks in advance!
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