You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

pedalgirl's avatar
pedalgirl
Explorer | Level 4
4 years ago

Dropbox app (121.4.4267) opens Finder window (Big Sur 11.3.1)

I'm not panicking, yet.   Turned on Dropbox back up.  Sync'd Downloads, Documents and Desktop to dropbox - then read more about the feature.   Decided that I did not want to use it, for reasons un...
Desktop
Setting up the apps
  • Hannah's avatar
    Hannah
    4 years ago
    Hey pedalgirl, thanks for reaching out!

    Did you try getting to the Dropbox application's preferences from the Dropbox icon in your menu bar, to turn off the computer backup feature? What did you see?

    Keep me posted!
Hannah's avatar
Hannah
Icon for Dropbox Staff rankDropbox Staff
4 years ago
Hey pedalgirl, thanks for reaching out!

Did you try getting to the Dropbox application's preferences from the Dropbox icon in your menu bar, to turn off the computer backup feature? What did you see?

Keep me posted!
  • pedalgirl's avatar
    pedalgirl
    Explorer | Level 4
    4 years ago

    Ah, thanks for pointing me there - "syncing paused".  But actions would indicate otherwise - all new docs get saved to the Dropbox site, AND on my Mac.

    • pedalgirl's avatar
      pedalgirl
      Explorer | Level 4
      4 years ago

      OK, life is GREAT again, thank you!  Found the settings in dropdown menu for turning off the back up, all good. Oh my, thank you!

      • Hannah's avatar
        Hannah
        Icon for Dropbox Staff rankDropbox Staff
        4 years ago
        Haha, perfect! Always happy to hear that life is great!

        If you ever need anything else, make sure to let us know.

        Have a wonderful weekend!
  • lfin1's avatar
    lfin1
    New member | Level 2
    4 years ago

    i i am having same issue. Dropbox will not even launch properly so no app, no sycning, not opening long enough for me to change anything. Spoke to apple, reinstalled the entire OS again and still doesn't work. Seriously stuck.

    • Hannah's avatar
      Hannah
      Icon for Dropbox Staff rankDropbox Staff
      4 years ago
      Hey lfin1, thanks for commenting here. 

      Do you see the Dropbox icon in your menu bar? Can you please hover over it to see the syncing status of the Dropbox application and the version you have installed?

      Keep me posted!
      • pasq's avatar
        pasq
        Explorer | Level 4
        4 years ago

        I'm having a similar issue. Dropbox icon is in the Dock. When I click on it, Finder opens, but the Dropbox app does not start (therefore, only the Finder menu options are available). There are things I need from the DropBox app that Finder does not do. I don't see a way to fix. Hoping someone has seen this before?

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