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Forum Discussion
dluptonmd
2 years agoCollaborator | Level 9
Dropbox Android app not updating Word files
I posted this before, but can't find it.
Dropbox android app not showing changes to my files. When I open the file with the word app, the changes appear, but if, I dont, I'm reading old version...
- 2 years agoYes. And now I've also figured out that by closing the open Dropbox app in 'open apps' and then reopening dropbox, the updated file appears. Thx.
dluptonmd
Collaborator | Level 9
I did but got no response. Can someone prompt him or someone else there to respond. Or can you make a new referral to that section/team, and have them review the thread, and respond. The problem persists. This is a very frustrating issue since I use Dropbox 20 hours a week. Thx.
dluptonmd
2 years agoCollaborator | Level 9
So far as I can see, there is no way to forward your mail sent to my Gmail to my Hotmail and then reply back all from Hotmail to the original Gmail from you and get that reply to successfully reach you. At least, you have not indicated you have received any replies. You need to reach out to me at my Hotmail address which you have through previous correspondence and which is also the email linked to my Dropbox app. Thx.
- dluptonmd2 years agoCollaborator | Level 9I see no reply from Jake as email 1.6.23 1am refers me to.
- dluptonmd2 years agoCollaborator | Level 9I don't have any emails with any threads. Once I forwarded Gmail to Hotmail and replied back to gmailper instructions, the email disappeared. Please have the agent email me again or respond here in this thread. Thx.
- dluptonmd2 years agoCollaborator | Level 9This is for Jake regarding his Jan 9 email. When I forward your email from Gmail to Hotmail and then reply back, it only goes back to my Gmail. There is no way I can see to reply back to you on the thread from my Hotmail address. There are no prompts, as you suggested. Please follow up.
- Megan2 years agoDropbox Staff
Hi @dluptonmd, have you also responded, and communicated that to the email itself?
Keep in mind, that I don't have a direct line of communication with Jake, in order to inform him about that.
- dluptonmd2 years agoCollaborator | Level 9
I tried, but haven't heard back. Check the ticket #. Once I forward the original gmail to me from Jake to my Hotmail and then reply per his instructions, it only replies back to me at Gmail. Here's the reply back address if it helps.
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