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Baron STJ's avatar
Baron STJ
Explorer | Level 4
4 years ago

Desktop, Documents and download files "not in Default Location"

Just migrated data from old MacBook Pro to new 16" MacBook Pro 2021 with M1 Pro chip. Updated from Big Sur to Monterey My Dropbox icon which used to be in menu bar has disappeared. I want it rest...
  • Walter's avatar
    4 years ago
    Hey Baron STJ, thanks for using Dropbox and sorry to hear you're having issues with this.

    Based on the error you're getting, it seems that you enabled the computer backup feature on your computer. Are your Desktop, Documents and Downloads folders in their default locations or have you moved them somewhere else?

    In regards to the missing icon, to resolve this problem, could you please try the following steps:
    1. Click on the Apple icon in the top left hand corner of your screen
    2. Select System Preferences...
    3. Then Security & Privacy
    4. Select the Privacy tab
    5. To make changes, you will need to click on the lock icon, and enter your macOS password
    6. Select Full Disk Access
    7. Check the box beside Dropbox
    8. Select Accessibility
    9. Check the box beside Dropbox
    10. Now please, attempt to restart the Dropbox desktop app.
    Let me know how it goes!