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Forum Discussion
Eric A.5
10 years agoHelpful | Level 5
Desktop Application Will Not Allow Existing Dropbox Folder to Be Used. Error: "The folder already contains a Dropbox directory."
I have been a happy user of Dropbox for years. Until recently . . .
Dropbox recently quit working properly. The latest issue today was that it failed to load the "platform plugin windows." The ...
- 10 years ago
You should not select the Dropbox folder but the folder you wish Dropbox to be placed in. Then it will be installed in that folder.
If its on a 2nd drive and not in a folder, simply select the Drive in the chooser window.
At least this is what I am thinking based upon your post. I made this same issue at first when trying to move Dropbox all those years ago.
The installer will let you choose the location. It on the last screen before it closes under the advanced settings. Many users myself included think Dropbox was already being installed in the default location at this point in the process but it was still waiting.
David B.117
10 years agoNew member | Level 1
It seems I spoke too soon when I said it had found the installation it was just wasting my time checking blank disk space.That It insists on setting up a fresh copy of itself and then dowloading all the files again which when it is 220Gb is no joke. So I read the advice here and used the advanced settings to point this new installation to the existing G:\Dropbox\Dropbox (which it insisted on creating last time as it would not install in existing G:\ Dropbox). And it seemed to have found the existing files and spent 20 hours downloading and syncing files... But then all of a sudden it creates a whole lot of new directories in G:\ Dropbox and starts downloading new files until it runs out of space. To say that in a year and a half of requests and having read hundreds of exactly similar problem requests Dropbox cannot solve this simple problem of searching for and using the existing installation files shows how poorly the support operation is for this product.
So I have the above setup and have pointed the new installation to it exactly using your advanced dialog and your advised solution so now what do I do...and dont tell me to manually copy 220Gb of files in several thousand directories from G:\ Dropbox\Dropbox to G:\Dropbox
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