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Forum Discussion

arlandhardwick's avatar
arlandhardwick
New member | Level 2
2 years ago

Desktop app won't open on my computer after working for years

desktop app stopped opening a few days ago, after working for years.

desktop
    • arlandhardwick's avatar
      arlandhardwick
      New member | Level 2
      2 years ago

      I click on the icon pinned to my task bar--for years--and the app doesn't open. I have uninstalled and reinstalled the app at least three times, with the same result.

  • Hannah's avatar
    Hannah
    Icon for Dropbox Staff rankDropbox Staff
    2 years ago

    Hey arlandhardwick, thanks for bringing this to our attention.

     

    Are you referring to this icon? Or something else entirely?

     

    If you hover over the icon in the article I linked you above, what's the sync status and version of the Dropbox app installed?

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