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Forum Discussion
Desktop app problem with new MacOS Big Sur
Anyone upgraded to new MacOS Big Sur Beta version experiencing problem with Dropbox desktop app. App no longer works with the new OS. When trying to open the app, there is a notification message says...
Mine's just not logging in all together! Did you contact support for help with this?
- Jay
Dropbox Staff
Hi killeraesthetic, could you let me know what issue you're facing exactly? Are you getting a specific error message when attempting to login?
Any other info or screenshots without private info would be helpful!Hello,
Thanks for welcoming in the community
Can't open Dropbox App on Macbook Pro 2019 ( 2 weeks ago Apple changed my mother board and install Big Sur 11.2. Got Sierra previously )
Several emails since 10 days with Dropbox Support to try to solve the problem ( writing code through Terminal, delete Terminal from Activity Monitor, installing Dropbox off line...) All unsuccesful...
Then we tried to open a new Admin session on my computer, App downloaded properly on this new Admin session...
???I want Dropbox to work from my main Admin profile and can't't jump from one to other session just for dropbox access...
Why App not working on my main Admin profile if it's working on another session ?
Thanks for your helpeven if DB can be a part of there problem, every user on osx has different credentials and settings
Apart form DB, if you experience problem with one user, the only serious workaround is to create a new one, moving the data (for example mail and similar... if You are on iCloud with all data noting is needed..) AND rename the user as Apple supporto shows.
I did in this way for may customers.
try this one ?
118.3.423
Hi, where did you find this version ?
When dowloading through Dropbox assistance they only provide Version 120.4.4598
