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djmdivis's avatar
djmdivis
New member | Level 2
2 years ago

Desktop app does not start on system startup up in macOS

Dropbox does not start on startup in Mac Os Ventura 13.4. It is set to start on start up in the app, and in OS settings but it's simply does not do that. Please help!
Desktop
Mac
  • BiLC's avatar
    BiLC
    8 months ago

    I just had a similar issue. I had recently reinstalled the Dropbox app and it wasn't opening up automatically on my MacBook on startup. Instead of the hassle of uninstalling and reinstalling, the trick was to look in System Settings/General/Login Items

    In the upper 'Open at Login' section there was an existing item for Dropbox app, but it's icon was generic which implied that it was a 'leave behind' from previous installs. I removed that item (hit the - 'minus' button below) and then added a fresh instance of the updated Dropbox app (hit the + 'plus' button) from your applications directory.. you should see a fresh Dropbox icon in the list.. restart and you should be good to go.

    I'm on Macbook, OS v14.4.1, Dropbox v196.4.6900

319heads's avatar
319heads
Explorer | Level 3

Same issue here, Dropbox never starts automatically even though "Start Dropbox on system startup" is checked. Not running any anti-virus, etc. OSX Ventura 13.4

 

Hannah's avatar
Hannah
Icon for Dropbox Staff rankDropbox Staff
2 years ago

Happy to see that you were eventually able to resolve this, skisnkeys!

 

As for your case, 319heads, can you first let us know if you're using the new version of the Dropbox app for macOS (with the Dropbox folder located in ~/Library/CloudStorage/)?

  • 319heads's avatar
    319heads
    Explorer | Level 3
    2 years ago

    Using Dropbox v184.4.6543

    My Dropbox folder is in Users/username/Dropbox

    • Megan's avatar
      Megan
      Icon for Dropbox Staff rankDropbox Staff
      2 years ago

      Hi 319heads, since that setting is already enabled, have you tried to uninstall the app, restart your computer and then reinstall it, to see if that helps?

       

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