You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

benm12345's avatar
benm12345
Explorer | Level 4
2 years ago

"Dash isn't available for your plan yet."

I'm really keen to try Dropbox Dash, however whenever I try to join the beta, I get the error message "Dash isn't available for your plan yet."   This help article has a list of users who can't try...
Dropbox Dash
  • Emmet's avatar
    Emmet
    2 years ago

    Hi benm12345. 

     

    We haven't opened up the Dash Beta to international users yet. If you're located outside of the US, you'll receive an email once its open for your region. We hope that helps answer your question. 

     

    Regards,

     

    Emmet 

benm12345's avatar
benm12345
Explorer | Level 4

Thanks Hannah. I checked my main account and this setting was already on - so no luck there.


I also went and turned it on for the new account I created and was still meet with the same error message

Emmet's avatar
Emmet
Icon for Community Manager rankCommunity Manager
2 years ago

Hi benm12345. 

 

We haven't opened up the Dash Beta to international users yet. If you're located outside of the US, you'll receive an email once its open for your region. We hope that helps answer your question. 

 

Regards,

 

Emmet 

  • benm12345's avatar
    benm12345
    Explorer | Level 4
    2 years ago

    Thanks Emmet

     

    That's a shame. Do you have any idea of when it'll be open to the rest of the world?

    In the meantime, I'd suggest that updating this page to communicate that to avoid future frustration 🙂

About Apps and Installations

Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!

Related Content