We're making changes to the Community, so you may have received some notifications - thanks for your patience and welcome back. Learn more here.

Forum Discussion

GargoyleAnt's avatar
GargoyleAnt
New member | Level 2
2 years ago

Couldn't Start Dropbox error message after updating the app

I keep getting this error when I try to open Dropbox after it updated. I have uninstalled and reinstalled several times. Removed the other devices using the app. I cannot figure out who to do this. T...
Desktop
Error Messages
Starting
GargoyleAnt's avatar
GargoyleAnt
New member | Level 2

Yes it didn't work either. 

Megan's avatar
Megan
Icon for Dropbox Staff rankDropbox Staff
2 years ago

Hi GargoyleAnt, I just sent you an email!

 

I'll be more than happy to continue troubleshooting with you there. Cheers!

About Apps and Installations

Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!