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Forum Discussion
ihill
7 years agoHelpful | Level 5
continually being asked to download and sign in
Every time I turn on the computer, Dropbox is asking me to sign in and link my computer again. This has been happening for the past two days. Any way of stopping this happening?
- 7 years ago
This is what Kaspersky told me to do
1. Open Kaspersky and click on "Settings" (cog, bottom left).
2. Go to "Protection" (left) > "Software Updater" (Right).
3. Uncheck the "Automatically download and install updates.." check box.
4. Close 'Settings".
5. Now go to "Tools" > "Software Updater". If Dropbox is in the list of applications click on the arrow net to "Update" and select "Do not update this application". If you cannot find the Dropbox application there this means that Dropbox is at the latest version. In this case keep checking until Kaspersky finds an update for Dropbox then perform step #5.
6. After you exclude Dropbox from Software Updater you can re enable the "Automatically download and install updates.." check box (step #3).
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