You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

ab303's avatar
ab303
Helpful | Level 5
2 years ago

CloudStorage Folder on Mac - Duplicate Dropbox Folders

I have recently updated Dropbox to the latest version (v172.4.7555) whereby the location of my Dropbox folder has moved to the 'CloudStorage' folder within Library on Mac OS (Ventura 13.3.1).   F...
Desktop
Mac
Setting up the apps
TimReid's avatar
TimReid
Helpful | Level 5

Yeah same thing here, this update as caused so much chaos to my workflow. I keep getting scratch disk errors because there's no space, but I don't want to delete this incase I loose data.

 

 

Hannah's avatar
Hannah
Icon for Dropbox Staff rankDropbox Staff
2 years ago

Sorry to hear about this, TimReid.

 

Has the migration finished on your computer?

 

If you hover over the Dropbox icon in your menu bar, what's the sync status and version of the app?

 

And what's your computer's OS version?

  • TimReid's avatar
    TimReid
    Helpful | Level 5
    2 years ago

    Hey Hannah,

     

    Sync status is 'your files are up to date' on both of my two computers. I removed all other linked devices. Both computers are on the latest Mac OS (Ventura 13.4.1)

     

    Do you think I'm free to delete the older copy?

     

    Thanks,

    • Nancy's avatar
      Nancy
      Icon for Dropbox Staff rankDropbox Staff
      2 years ago

      Hi Tim! Hope it’s OK to jump in. 

       

      If you open the old Dropbox folder that you see, what’s located inside it? Does it have the exact same files as the other folder?

      • TimReid's avatar
        TimReid
        Helpful | Level 5
        2 years ago

        Hey Nancy, for sure, that's fine.

         

        So having a quick comparison, the older one seems to have a lot less in the root folder, even though it takes up more space— but I think that's to do with me having to do 'online only' to free up some space. The newer one also resembles the Dropbox folder on my other computer, so I'm 99% certain that's the right one, I just don't know if things got stuck in the transfer.

         

        I should also mention that I found this problem using Omni Disk Sweeper, which told me I'm using 918GB out of a possible 500GB... so that's interesting 😕 

         

        I think I'm going to back up the old folder and then delete as a user above mentioned, but let me know if you have any advice.

         

        Thanks!

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