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Forum Discussion
fftempest
3 years agoExplorer | Level 3
Clicking on dropbox system tray icon does nothing.
I have windows 11 and some time within the last month or two I am unable to get the system tray icon to do anything. If I hover my mouse over the icon it shows the version and that I'm "up to date"....
- 3 years ago
My Win11 updated last night. The package name is:
Cumulative Update for Windows 11 Insider Preview (10.0.22623.1020) (KB5020035)
The left or right click can show the dropbox main window right now, but it's not attached to the system tray. It pops up on the top left corner. ≡(▔﹏▔)≡
Whatever, it works at least. ( •̀ ω •́ )✧
Walter
Dropbox Staff
Hey fftempest, sorry to jump in here, but could you install our latest version of the desktop app found in this page and let us know if this persists?
fftempest
3 years agoExplorer | Level 3
I installed version 161.4.4923 and have the same symptoms. Is there any cache that I can clear?
- Megan3 years agoDropbox Staff
Hey fftempest, it might sound trivial, but have you tried restarting your device recently?
- fftempest3 years agoExplorer | Level 3
Yes, I've rebooted many times. I always make sure to reboot after installing a new version.
- Nancy3 years agoDropbox Staff
Hi fftempest! I hope you’re doing well.
Since the basic reinstall didn’t seem to resolve the issue, can you try an advanced one instead and let me know if it helps?
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