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Forum Discussion

Dr.Shannon's avatar
Dr.Shannon
New member | Level 1
10 years ago

Click on Dropbox Icon Does Not Open Folder

When I click on the Dropbox icon in the system tray, it usually launches the folder. However, as of this morning, both of my computers will not respond when I double click on the Dropbox icon in the ...
desktop
Setting up the apps
  • Rich's avatar
    Rich
    9 years ago

    That feature has disappeared!

    That feature has not disappeared. Double-clicking the Dropbox icon in the system tray (Windows) or menu bar (Mac) still opens the Dropbox folder. A single-click will open the Dropbox app.

    If this isn't happening for you, download the latest release and uninstall/reinstall.

seckhoff's avatar
seckhoff
New member | Level 2

It's true---it's almost unusable now. Can't drag a folder to Dropbox, just individual files. For someone like me, who manipulates a lot of complicated graphics archive, it's a nonstarter now.

Jane's avatar
Jane
Icon for Dropbox Staff rankDropbox Staff
7 years ago
Hey seckhoff, 
 
Thanks for reaching out on the Dropbox Community regarding this matter & I’ll do my best to investigate with you! 
 
Would you mind sending in some more details on the behavior, so that we work on that together? 
 
  • Are you receiving any error messages? 
  • Could you let me know the steps you’re following, so as to reproduce on my end? 
Thanks again & I’ll be awaiting your next message here!
 
[This thread is now closed. If you have a similar or new question, you can ask here]

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