You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

Dr.Shannon's avatar
Dr.Shannon
New member | Level 1
10 years ago

Click on Dropbox Icon Does Not Open Folder

When I click on the Dropbox icon in the system tray, it usually launches the folder. However, as of this morning, both of my computers will not respond when I double click on the Dropbox icon in the ...
desktop
Setting up the apps
  • Rich's avatar
    Rich
    9 years ago

    That feature has disappeared!

    That feature has not disappeared. Double-clicking the Dropbox icon in the system tray (Windows) or menu bar (Mac) still opens the Dropbox folder. A single-click will open the Dropbox app.

    If this isn't happening for you, download the latest release and uninstall/reinstall.

z3razerviper's avatar
z3razerviper
Helpful | Level 6

What a STUPID Change its made the app almost unusable.

seckhoff's avatar
seckhoff
New member | Level 2
7 years ago

It's true---it's almost unusable now. Can't drag a folder to Dropbox, just individual files. For someone like me, who manipulates a lot of complicated graphics archive, it's a nonstarter now.

  • Jane's avatar
    Jane
    Icon for Dropbox Staff rankDropbox Staff
    7 years ago
    Hey seckhoff, 
     
    Thanks for reaching out on the Dropbox Community regarding this matter & I’ll do my best to investigate with you! 
     
    Would you mind sending in some more details on the behavior, so that we work on that together? 
     
    • Are you receiving any error messages? 
    • Could you let me know the steps you’re following, so as to reproduce on my end? 
    Thanks again & I’ll be awaiting your next message here!
     
    [This thread is now closed. If you have a similar or new question, you can ask here]

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