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Forum Discussion
CertFindCertificateInStore failed with: (-2146885628) Cannot find object or property.
As multiple other users have already reported over the last couple years, I am seeing many of these error events in my Windows 10 Event Viewer, all coming from the DbxSvc (Dropbox service) event sou...
It looks like a DropBox certificate has exceeded its 367 day life, after 20th Jan 2021. I have a dozen or so of these since that date:
Log Name: Application
Source: DbxSvc
Date: 05/03/2021 15:56:04
Event ID: 281
Task Category: (4)
Level: Error
Keywords: Classic
User: N/A
Computer: TONY-PCW7
Description:
CertFindCertificateInStore failed with: (-2146885628) Cannot find object or property.
Please fix these up in your next product update cycle.
Jay
Dropbox Staff
Dropbox StaffHi Jay,
I am having the same problem and I've tried to update the app but I still have the same error at the event log.
"CertFindCertificateInStore failed with: (-2146885628) Cannot find object or property"
I didn't uninstall the app following the instructions just update the app, the current version is 120.4.4598
I appreciate your help.
Tks,
Same here.
Have this for langer time now and would like to get rid of it.
I have had uninstalled it, re-installed it, and now just as suggested installed without uninstalling. Twice. Error still occurs.
JayMany thanks for the suggestion. I have done that, and have been monitoring for about 10 hours now. It DOES seem to have stopped those 281 errors, so if I do not see any ID 281 against DbxSvc, in a couple more days, I will mark this as a solution. While in the Event Viewer, I DID spot 107 Event ID 320 logs, all showing the same, from last November until today.NOTE: the re-install from your link was completed at 09:44 this morning.
"Source: DbxSvc Date: 19/03/2021 17:21:23
Event ID: 320
Task Category: (3)
Level: Information
Computer: T*********Description:
Failed to connect to the driver: (-2147024894) The system cannot find the file specified. , retrying... "These things are probably NOT widely reported, as only Techies tend to look at the event logs, but anyway, if you feel a new post is best to doument the above, I will do that.
- JayWe appreciate the feedback on this matter.
I'd recommend keeping the app up to date, if it doesn't upgrade automatically, to see if this helps with the event logs.JayFirstly, my Dropbox program DOES automatically update itself, so are you suggesting that somehow that the background auto-update is NOT robust, and does NOT do all the functions needed by an in-place update?
As stated, I need a couple more days before posting a resolved status, for the Event 281.
As regards the other events, the 320, would you prefer me to start another thread post?
This is absolutely maddening.
The "this link" referenced below leads to a page to either Open Dropbox to Get Started or Remind Me Later - both lead to my dropbox on the web. Although, I get prompted to Open Dropbox on my computer, but when I click that, it doesn't open the desktop app, it opens the gdamn file explorer!
If I click on my profile icon and click to Install Dropbox App, it takes me to the same **bleep** page.
This experience is like being stuck in groundhog's day. Support docs for dropbox are all over the place, totally disorganized and circular.
This is on Win 10. DB v 138.4.2392. My DB tray icon has a red X, doesn't seem to be syncing, and I'm getting regualr dbxsvc 281 errors.
Is it possible to still install DB over itself while still running?Late to this, but having just upgraded from the Free version to Plus, running on W11 22H2 on a 64bit PC, I am finding the 281 error suddenly occurring frequently and clogging up my Event Viewer,
The version of Dropbox is 182.4.6427, and I've been through the rigmarole of uninstalling, reinstalling, and reinstalling over the existing installation.
I don't recall ever seeing this problem when I was running the free 5gb version, but having paid for more capacity, I now find this cropping up all the time.
It seems to be a longstanding problem, and has anyone got answers as to why and what the surefire fix for it is. I really can't keep experimentally installing etc. on the offchance that something might work.
same ver of Win 11 here, same error...
Received the error in the Event Log Application, makes the PC reboot when the error occurs.
The general error is:
CertFindCertificateInStore failed with: (-2146885628) Cannot find object or property.
I have a fresh reinstall using the advance reinstall from this page:
https://help.dropbox.com/installs/advanced-reinstallIt was good yesterday, but today, the error starts re-appearing. What is the next solution. I can't have my work PC to reboot in Virtual meetings 5 times a day. FOr now, I quit the application when I start the computer, which defies the use of Dropbox.
- Nancy
Still gettting these errors
CertFindCertificateInStore failed with: (-2146885628) Cannot find object or property.
Installed dropbox latest installer (v 1.3.503.1)
Another pc in the same house built on a ryzen chipset has no trouble.
