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Forum Discussion
Can't sign into Dropbox desktop app on Mac OS Sequoia
Hi - since upgrading to macOS Sequoia (version 15.0) I can no-longer use Dropbox on my Mac.
It works on my other devices and I can also login to the website.
I signed out then signed into Dro...
Hi jkc-muc ,
Thanks for reaching out.
Could you please try doing this:
- Look for search bar
- Then type terminal
- When the terminal windows opens:
- Type the following command
sudo /usr/libexec/ApplicationFirewall/socketfilterfw --add /Applications/Dropbox.app
It will ask you for the password of the Mac next
After this is done can you please see if the issue persists in the dropbox app ?
Can you please test this and get back to us?
Jay
Dropbox Staff
Dropbox StaffHi jkc-muc, thanks for bringing this to our attention.
Could you try reinstalling the Dropbox desktop application, without uninstalling it first, by using this link?
Keep me updated with any progress!
Hi Jay,
Which link?
- Jay
Apologies, the link didn't get attached correctly. This is the link.
Thanks Jay,
Did as you suggested but no real difference, just this (alternating between black and blue rhomboids).
- Jay
Do you have any proxy, VPN, firewall, security software, or even ISP/router settings that could be restricting traffic to the following Dropbox domains?
