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Forum Discussion
Can't move to ~/Library/CloudStorage
I'm unable to complete the latest Dropbox update that changes the location of Dropbox on macOS to ~/Library/CloudStorage.
Following the walkthrough that appears in the Dropbox app I get in an i...
Hannah
Dropbox Staff
Dropbox StaffHey Orome, are you getting a specific error message, maybe?
If so, can you please send us a screenshot?
When I try to update the app:
When I try to move the folder using app settings:
- Hannah
Thanks for the screenshot!
Can you try these steps, to give Dropbox full disk access, to see if that helps, please?
- I tried that but to no an avail. Also I’m not giving Dropbox FDA. That should not be necessary and Google Drive manages to put things in ~/Library/CloudStorage without it.
- Nancy
Hi Orome, I hope you don’t mind if I jump in.
I had a look into our system and I can see that you have a ticket with our support team, which has been sent over to our specialists.
Since they have more visibility/advanced tools at their disposal, I’d suggest troubleshooting this with them directly, and checking the steps they’ve sent you.
I’ve also left them an internal note in the meantime, so that they know you’ve reached out to us here.
