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Forum Discussion

waldgeist's avatar
waldgeist
New member | Level 2
2 years ago

Can't login with the desktop client

I got a new MacBook M3 and am trying to install the Dropbox client again. However, if I open the sign-on link in the browser, it runs into an error. It looks as if Dropbox' sign-on mechanism is broken? I'm in Sweden, if that matters. I tried to login using different browsers (Chrome vs. Safari), both showed the error. I am a developer myself, so I guess I know what I'm doing 🙂

desktop
Error Messages
Web
  • Megan's avatar
    Megan
    2 years ago

    Awesome news waldgeist! 

     

    If you need anything else, don't hesitate to let us know! ðŸ˜Ž

  • Nancy's avatar
    Nancy
    Icon for Dropbox Staff rankDropbox Staff
    2 years ago

    Hey waldgeist! Thanks for posting here.

     

    As a first, can you send me a full screenshot of the error you keep receiving? 

     

    Let me know, when you’re ready.

    • waldgeist's avatar
      waldgeist
      New member | Level 2
      2 years ago

      Hi Nancy, after a couple of hours, I was able to login again. I assume this was a temporary problem.

      • Megan's avatar
        Megan
        Icon for Dropbox Staff rankDropbox Staff
        2 years ago

        Awesome news waldgeist! 

         

        If you need anything else, don't hesitate to let us know! ðŸ˜Ž

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