You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
Can't find Dropbox in the applications folder
sorry if this is a daft question but here we go ...
I use Dropbox across five different devices (two imacs, a macbook pro, ipad, and iphone). I'm selling one of the imacs and wanted to delete t...
Jay
Dropbox Staff
Dropbox StaffHi Genie123, thanks for bringing this to our attention.
On Mac devices, if an app is installed, it generally should be in the Applications folder. If it isn't there, but the app is still running, then it could somehow be located elsewhere for some reason.
Have you tried these steps to remove the app completely from your machine (without the reinstallation steps)?
This will help me to assist further!
Okay I finally found it! for some strange reason it was in the Music folder. it's now back in the applications folder where it belongs ......
I've just migrated from an Intel Imac to a new M3 imac. everything seems to be working fine, but I notice that I can no longer save anything to the desktop - I can see the file in the sidebar, but I can't save anything in it.
this isn't an icloud issue as I don't use icloud - it's switched off.
I have a feeling it's got something to do with the imac backup that I've also got on Dropbox? I can't think of anything else it would be.
thanking in advance 🙂
- Jay
Hi Genie123, thanks for posting today.
Could you clarify exactly what you're referring by not being able to save to your desktop?
Which programs are you using when saving? Are you referring to the desktop folder itself?
Any other info or screenshots would be helpful!
Thanks Jay - here's a screenshot of what happens when I click on the Desktop folder from the finder.
in terms of saving - I first noticed the problem when trying to save a word document locally, to the desktop of the machine I'm working on right now. I wasn't able to do that. so, for instance, if I'm in MS Word, I click 'save as', and then click the desktop in the sidebar, nothing happens - I just continue to see whatever folder I was in the last time I saved. does that make sense?
Genie
- Megan
i'm still struggling to delete and unsync the imac backup - when I click on the Dropbox icon in the menu bar, a finder window opens - but that's all. I can't see a Sync and Backups tab, which is where i need to be in order to get rid of the imac backup
- Megan
Hi Genie123, it sounds like you click the larger Dropbox icon, which opens your Dropbox folder locally.
Can you try accessing the app's preferences by clicking the little Dropbox icon, next to your WiFi on your menu bar?
If this doesn't work, you can also try your Backup page online.
