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Forum Discussion
Genie123
2 years agoHelpful | Level 5
Can't find Dropbox in the applications folder
sorry if this is a daft question but here we go ...
I use Dropbox across five different devices (two imacs, a macbook pro, ipad, and iphone). I'm selling one of the imacs and wanted to delete t...
Jay
Dropbox Staff
Hi Genie123, thanks for bringing this to our attention.
On Mac devices, if an app is installed, it generally should be in the Applications folder. If it isn't there, but the app is still running, then it could somehow be located elsewhere for some reason.
Have you tried these steps to remove the app completely from your machine (without the reinstallation steps)?
This will help me to assist further!
Genie123
2 years agoHelpful | Level 5
hi again Jay, I'm still having problems. I am trying to follow the steps to uninstall Dropbox from my computer, but I can't actually work out where the folder is located. when i use the 'Go To' command from the finder (as outlined on the guidelines elsewhere on the community), I get the 'nope' chime - in other words, I can't find it.
I think the problem is linked to the 'my imac' backup - I mistakenly clicked this a while back and I really wish I hadn't, as it's causing all kinds of problems. I think Dropbox is actually in that folder somewhere, although I can't see it. The Desktop folder is in there too - I still can't save to it, although I can save to any other location within Dropbox.
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