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Forum Discussion

Genie123's avatar
Genie123
Helpful | Level 5
2 years ago

Can't find Dropbox in the applications folder

sorry if this is a daft question but here we go ...   I use Dropbox across five different devices (two imacs, a macbook pro, ipad, and iphone). I'm selling one of the imacs and wanted to delete t...
desktop
Mac
Uninstall
  • Walter's avatar
    Walter
    2 years ago

    You can click on the dotted button next to your account's profile pic on the upper right corner of your homepage to access your backups Genie123 

     

    As for deleting your computer's backup, yes, that would be deleting it and re-enabling would be a manual process from your end. 

Jay's avatar
Jay
Icon for Dropbox Staff rankDropbox Staff

Hi Genie123, thanks for bringing this to our attention.

 

On Mac devices, if an app is installed, it generally should be in the Applications folder. If it isn't there, but the app is still running, then it could somehow be located elsewhere for some reason.

 

Have you tried these steps to remove the app completely from your machine (without the reinstallation steps)?

 

This will help me to assist further!

Genie123's avatar
Genie123
Helpful | Level 5
2 years ago

Thanks Jay - I ended up doing a nuclear option recovery mode reboot/erase/reinstall of the OS, so I didn't get a chance to try the solution you suggest - good to know it's an option if I encounter problems in the future 🙂

  • Jay's avatar
    Jay
    Icon for Dropbox Staff rankDropbox Staff
    2 years ago

    No worries, glad to have provided some information for you at least!

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