You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
Gajjar_Dharm
5 years agoHelpful | Level 5
Cant allow full dropbox site from firewall
I am using a plugin in firefox (https://addons.mozilla.org/en-US/firefox/addon/block-website/?src=featured) i have allowed all this sites. dropbox.com .dropbox dropboxstatic.com Dropbox.app ...
- 5 years ago
Replying to say thank you for all your support.
as your white peper at https://help.dropbox.com/accounts-billing/security/official-domains..
i have allowed www.dropbox.com and bingo. its done. previusly i was unblocking as my add-on was telling me to do. In other webpages i dont need to add www or anything in front of the website.
but for dropbox i was needed to add full www.dropbox.com and it works. thank once again for taking time to help.
Daphne
Dropbox Staff
Hello Gajjar_Dharm, thanks for reaching out to us here!
From the last screenshot that you added there, it looks like you might have set up a "block" rule rather than to allow those domains. The first option is showing "Block a new hostname".
Could this be the reason that the website is blocked?
Otherwise, when you try visit the website as shown in the second screenshot, can you try entering the password prompted in the bottom left of the page to unlock the site?
Let me know how it goes!
Gajjar_Dharm
5 years agoHelpful | Level 5
Sorry for sending the wrong screenshot . its the screenshot in which i can access all other websites. by default i am using this add on in reverse mode. so which domains i allow . i can only visit that websites. my apology.
for entering the password when i enter the password i can access the website. but i am planning to deploy this setting in my team, so they wont have password. as you can see in the image i have some websites and they are working preety fine without passwords.
i need to do same for dropbox.com .......hope i have managed to explain it in the right way..
- Gajjar_Dharm5 years agoHelpful | Level 5
Replying to say thank you for all your support.
as your white peper at https://help.dropbox.com/accounts-billing/security/official-domains..
i have allowed www.dropbox.com and bingo. its done. previusly i was unblocking as my add-on was telling me to do. In other webpages i dont need to add www or anything in front of the website.
but for dropbox i was needed to add full www.dropbox.com and it works. thank once again for taking time to help.- Daphne5 years agoDropbox Staff
Thanks for getting back to me here Gajjar_Dharm!
I'm glad to hear that adding the www.dropbox.com domain did the trick for you, thanks for taking the time to us know here what resolved this issue for you.
I'm sure that this info will be helpful to anyone else who might be having a similar issue.
If there's anything else that I can help with, please don't hesitate to get back to me here. I'd be more than happy to help out. :grin:
Hope you enjoy the rest of your week!
About Apps and Installations
Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!