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Forum Discussion
Cannot open Dropbox website through Linux client
Similarly to the issue described here, on a fresh Ubuntu 20.04 with the dropbox client recently installed, by the time I press the button on the app to say "Open the Dropbox site", the browser opens ...
Uninstalling the snap version (sudo snap remove firefox) and installing the traditional version via `sudo apt-get install firefox` resolved the problem.
The xdg-mime query default text/html now returns the expected firefox.desktop which you Здравко initially flagged as suspicious.
What a pain 🙂
Megan
Dropbox Staff
Dropbox StaffHey andreamoro, I'd be happy to help with that!
Do you get this error with a specific file type or no?
Could you send me a screenshot of what you see when trying to open on the website, so I can have a clear visual?
Thank you!
Do you get this error with a specific file type or no?
Could you send me a screenshot of what you see when trying to open on the website, so I can have a clear visual?
Thank you!
No, as I said, I'm just pressing the globe button from the dropbox icon tray. But, even if I right click on the contextual-menu View on dropbox, the result is the same, no matter which file I try to open.
See below a screenshot from Firefox
and one using Chromium which I temporarily reverted as default browser (btw, until quitting, the app continues to read the previous browser as the default).
Tmp folder settings are 1777, so I don't see why DropBox should not be able to create the temporary file (as per the previous answer).
Perhaps this is the problem? Since my logged in user is the only one able to remove file I create, it might be that DropBox is trying to create files with my logged in account, but remove with its own process name?
- MeganHi andreamoro, thanks for all the additional info!
It seems your issue is similar to the one mentioned in this thread.
Want to take a look at what has been also mentioned there?As I said, Firefox is already my default browser
All the commands given are just to check what the default browser is, except one that seems to setup a smart url. The path in that case will never match with my system, so some clarity around how to create them might be helpful.
- JayHi andreamoro, this is something related to how your OS works, and isn't related to Dropbox itself.
If the tmp file can't be accessed by the browser, then it's possible that the creation of the file is being prevented somehow in your OS.
