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Forum Discussion
Cannot find Dropbox preferences to set up selective search
Setting up new PC with Windows 11 which is new to me. I have installed dropbox on my PC and was attempting to set up selective sync. Instructions from Dropbox site are to open dropbox and click on my avatar in upper right corner.
1. There does not appear to be a dropbox app per se. Instead, when I click on the Dropbox icon, all I am seeing is File Explorer open to Dropbox.
2. When I do that, I go into File Explorer and there is no icon and no "preferences" option from any menu I can see.
What am I doing wrong?
Thank you!!
PierreL1 wrote:
There does not appear to be a dropbox app per se. Instead, when I click on the Dropbox icon, all I am seeing is File Explorer open to Dropbox.
You're clicking the Dropbox icon on your Desktop or from the Start menu. You need to click the icon in your system tray/notification area.
- Rich
Super User II
PierreL1 wrote:
There does not appear to be a dropbox app per se. Instead, when I click on the Dropbox icon, all I am seeing is File Explorer open to Dropbox.
You're clicking the Dropbox icon on your Desktop or from the Start menu. You need to click the icon in your system tray/notification area.
Thank you!
Next problem is that I am unable to select any folders in the selective sync options. My cursor has no effect on anything on that screen. I cannot select or unselect anything. Everything else on my PC works fine btw.
- Megan
Dropbox Staff
Hey PierreL1, how are you today?
What is the app's syncing status at the moment? Can you also send me a couple of screenshots of what you described above, in regards to your Selective sync settings?
Thanks a bunch!
