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Forum Discussion

butterpickle's avatar
butterpickle
Explorer | Level 3
2 years ago

Cannot directly open file from DB Dash

I was excited to use DB Dash, and like the fast and thorough search capability BUT the fact that you cannot actually open a file from the Dash window renders this feature unhelpful. When clicking on ...
Dropbox Dash
butterpickle's avatar
butterpickle
Explorer | Level 3

tnx for the reply Walter . I search using the Dash window (viz the icon in the status menu in the upper right of my Mac UI). My expectation is to be able to click on the search result in that Dash window and open said file. Instead what happens is when I click it opens up a browser window which is essentially a duplication of the Dash window results, and then I have to click on the file again in order to open it in it's relevant application.... hoping this is just a setting toggle for me that I missed as opposed to a bug in the workflow?

Megan's avatar
Megan
Icon for Dropbox Staff rankDropbox Staff
2 years ago

Hi butterpickle, happy August 1st!

 

Just to clarify, do you use the latest version of your browser on your device? 

  • butterpickle's avatar
    butterpickle
    Explorer | Level 3
    2 years ago

    yes, updated Brave browser

    • Walter's avatar
      Walter
      Icon for Dropbox Staff rankDropbox Staff
      2 years ago

      Thanks for clarifying that for us butterpickle 

       

      Could you maybe try another browser and let us know if you get the same results? 

      • butterpickle's avatar
        butterpickle
        Explorer | Level 3
        2 years ago

        (1) not sure how to... it's not like I have an option when I click on the file. I guess it just hooks into system prefs for default apps?
        (2) I'm guessing you're trying to eliminate variables by asking me to try this but I'm not going to be changing my browser just so I can use Dash. Have you had other complaints about Dash and Brave?

        (3) Now I just also realized that cmd+E doesn't open Dash... I have to go to applications and open it manually there

        (4) I also just noticed that the Dash browser icon flashes in my status bar... is it supposed to do that?

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