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Forum Discussion

WreckItTim1's avatar
WreckItTim1
Helpful | Level 7
7 months ago

Bug - "unable to sync" a file that is in an ignored folder.

I have a folder that is set to ignore such as here: https://help.dropbox.com/sync/ignored-files The folder properly does not sync and does not show up on my dropbox web or on any other synced devi...
Desktop
Error Messages
Sync
WreckItTim1's avatar
WreckItTim1
Helpful | Level 7

It is an autogenerated file from visual studio created whenever its used, with a random hash name, so that is not a valid solution. Which is why I made the parent folder an ignore, so that anything which gets dynamically added into that folder should also be ignored.

Jay's avatar
Jay
Icon for Dropbox Staff rankDropbox Staff
7 months ago

Thanks for the details, please could you contact the support team for them to look into this further for you.

  • Aslak's avatar
    Aslak
    New member | Level 2
    6 months ago

    Hi


    I got the exact same problem. I ignored every folder from ".vs" and down. Any newly created files will still end in deadlock as Dropbox insist on syncing them. This again usually ends in that I have to set Dropbox on sync to be able to work normally. Its not a good solution. An ignored folder should stay ignored.

     

    Dropbox version: 299.4.7134.

    OS: Latest Windows 11.

    VS: Latest 2022.

    This is not something that started now, but I am finally getting tired of workaround so I tried to ignore folders and was rather surprised it was not working. I will try to reconfigure VS, but it should still not be like this.

     

    • Jay's avatar
      Jay
      Icon for Dropbox Staff rankDropbox Staff
      6 months ago

      Hi Aslak, could you confirm the version number for the desktop app that you're using, since I think the number is too high?

       

      There is a newer version out now, could you try upgrading to that one?

      • Aslak's avatar
        Aslak
        New member | Level 2
        6 months ago

        Sorry. Typo. Its v200.4.7134

        I will upgrade to 201.4.5552 that seems to be the latest version.

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