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Forum Discussion

WreckItTim1's avatar
WreckItTim1
Helpful | Level 7
8 months ago

Bug - "unable to sync" a file that is in an ignored folder.

I have a folder that is set to ignore such as here: https://help.dropbox.com/sync/ignored-files The folder properly does not sync and does not show up on my dropbox web or on any other synced devi...
desktop
Error Messages
sync
WreckItTim1's avatar
WreckItTim1
Helpful | Level 7
8 months ago

It is an autogenerated file from visual studio created whenever its used, with a random hash name, so that is not a valid solution. Which is why I made the parent folder an ignore, so that anything which gets dynamically added into that folder should also be ignored.

  • Jay's avatar
    Jay
    Icon for Dropbox Staff rankDropbox Staff
    8 months ago

    Thanks for the details, please could you contact the support team for them to look into this further for you.

    • Aslak's avatar
      Aslak
      New member | Level 2
      7 months ago

      Hi


      I got the exact same problem. I ignored every folder from ".vs" and down. Any newly created files will still end in deadlock as Dropbox insist on syncing them. This again usually ends in that I have to set Dropbox on sync to be able to work normally. Its not a good solution. An ignored folder should stay ignored.

       

      Dropbox version: 299.4.7134.

      OS: Latest Windows 11.

      VS: Latest 2022.

      This is not something that started now, but I am finally getting tired of workaround so I tried to ignore folders and was rather surprised it was not working. I will try to reconfigure VS, but it should still not be like this.

       

      • Jay's avatar
        Jay
        Icon for Dropbox Staff rankDropbox Staff
        7 months ago

        Hi Aslak, could you confirm the version number for the desktop app that you're using, since I think the number is too high?

         

        There is a newer version out now, could you try upgrading to that one?

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