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WreckItTim1's avatar
WreckItTim1
Helpful | Level 7
8 months ago

Bug - "unable to sync" a file that is in an ignored folder.

I have a folder that is set to ignore such as here: https://help.dropbox.com/sync/ignored-files The folder properly does not sync and does not show up on my dropbox web or on any other synced devi...
desktop
Error Messages
sync
Megan's avatar
Megan
Icon for Dropbox Staff rankDropbox Staff
8 months ago

Hey there, WreckItTim1, happy May 1st! 

 

Interesting. Would you mind clarifying the version of the Dropbox app that you use on your end? 

 

You should be able to find this, by hovering your mouse over the little Dropbox icon, next to your WiFi on your menu/task bar. 

 

If you could also send me a screenshot of the error message you get on the app, that'd be amazing. 

 

Let me know of any updates!

  • WreckItTim1's avatar
    WreckItTim1
    Helpful | Level 7
    8 months ago

    Thanks for the quick response! Ya here is some more info:

    Dropbox version: 197.4.7629
    Windows 10 Pro version: 10.0.19045 Build 19045
    the file that cant sync is in an autogenerated folder from using Microsoft Visual Studio and is located in my Dropbox folder > .vs > project folder > FileContentIndex > file.vsidx
    Microsoft Visual Studio Community 2022 (64-bit) version: 17.8.5

    Below are screen shots of the error

     



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