You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

Allosunshine's avatar
Allosunshine
Explorer | Level 4
11 months ago

Beta Build 191.3.4950 all my Backup files moved to their original location.

The client just updated to this build on MacOS (Sonoma 14.3) and its moved all my folders out of the backup folder and into their original location. I disabled and re-enabled the backup but while it ...
Computer Backup
desktop
Dropbox Backup
Mac
Megan's avatar
Megan
Icon for Dropbox Staff rankDropbox Staff
11 months ago

Hi Allosunshine, no worries, we'll do our best to rectify this! 

 

So, it seems the issue here is that you can't enable Backup at the moment. 

 

Have you tried doing it using your Backup page online? What do you see when you visit the page there? 

 

Let me know more!

About Apps and Installations

Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!