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Forum Discussion
Attaching Dropbox files to Emails on iPhone X Suddenly Stopped Working
Up until recently, I was able to attach files from Dropbox to my emails on my iPhone X. I use Polymail and Apple Mail. However, recently, the attachment dialogue stopped showing Dropbox as an option ...
Hi there,
Apologies for the trouble with the Dropbox and Files.app integration. Could you try opening the Files app directly, going into the “Edit” menu in the upper right, then re-enabling the Dropbox integration?
We have heard reports that when people uninstall and re-install the Dropbox app, or when they do an iCloud restore, this integration needs to be re-enabled manually.
Let us know if that works!
Hi team,
I’m experiencing the same issue, however I can’t wven see the Dropbox link after clicking on Edit. I’m also an iPhone X user. Please advise.
Thank you.
I’m experiencing the same issue, however I can’t wven see the Dropbox link after clicking on Edit. I’m also an iPhone X user. Please advise.
Thank you.
Jane
Dropbox Staff
Dropbox Staff- Thanks Jane, problem solved.
- Jane
Sorry....can’t find to delete my post.
- Jane
Hey there (RonW), happy 2019! While the Files app should have come pre-installed on your device, if you’ve accidentally deleted it, you could restore it at a later time by downloading it from the App Store. I hope that this addresses your concern!
[Edit: As this is a public Forum, we're not allowed to delete comments in order to maintain transparency, though please feel free to let us know of the progress if you've now figured out the answer to your initial inquiry on your end!]
- @Jane, problem fixed! Thanks.
