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Forum Discussion
pizzadoh
3 years agoExplorer | Level 4
After upgrading to Ventura, cannot start dropbox app
Hi, my dropbox app was working beforehand. I recently uggraded to Mac OS Ventura but now it's not working or syncing. I'm getting the error message "couldn't start dropbox" or sync. So I did the adva...
- 2 years ago
Hello friend.
Unfortunately, after several tests I did, the only alternative I found was to delete the aforementioned folders and reinstall, thus correcting the permissions.
Here is a link where my suggestion was accepted as a solution.
If it helped you, leave a Like. 🙂
https://www.dropboxforum.com/t5/Apps-and-Installations/Moving-Dropbox-folder-from-Library-CloudStorage/m-p/654283#M49803
Walter
Dropbox Staff
Hey willgoodman, sorry to hear you're having issues with this.
Could you please try a clean, advanced reinstall and let me know if you still get the same error?
If you happen to be on the Basic plan, make sure to have no more than 3 devices connected to your account as you might hit your account's device limit.
Kathleen C.1
2 years agoExplorer | Level 3
Hi Everyone,
I do have a basic version. They keep wanting me to upgrade but they don't have a more moderate plan. I need more space than I have but not the next level up. I am able to access dropbox now but I do still sometimes get the error message saying dropbox failed to open . I then go into the dropbox tab that is now situated in my finder, and it will open. Just very odd.
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