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Forum Discussion
usman4
2 years agoExplorer | Level 3
After uninstalling the app, the drop box icon stays in my file explorer
and this is the error that comes when i click on it
Jay
Dropbox Staff
Hi usman4, thanks for bringing this to our attention.
Could you try rebooting your computer to see if this removes the old Dropbox shortcut?
Keep me updated with any progress!
usman4
2 years agoExplorer | Level 3
no nothing happens after i restart my computer
- Jay2 years agoDropbox Staff
Could you try following these steps in the advanced reinstallation (without getting to the installation stage) to see if this removes the icon?
- usman42 years agoExplorer | Level 3
no i have tried these steps twice and they dont remove the icon
- Jay2 years agoDropbox Staff
Could you try installing the app, and not sign into any account or set it up, and then try uninstalling it again?
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