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Forum Discussion
Activity monitor split in two on Windows, for the past week.
Something began a week ago:
When selecting the Dropbox from taskbar and clicking the right mouse button to select one of the options, it opens additional small window which interfere with the main window.
What is it and how i can rid of it?
Thanx,
Eli.
Hi - thanks for reporting and sorry for the inconvenience. Could you please follow the solution described in https://www.dropboxforum.com/t5/Apps-and-Installations/The-Dropbox-tray-gets-duplicated-every-time-I-click-on-the/m-p/779943#M67882 - that should resolve this.
If you could share the screenshots as requests in that solution - that will help us understand the issue better. Thank you!
AbhishekDBXDropbox Engineer
Hi - thanks for reporting and sorry for the inconvenience. Could you please follow the solution described in https://www.dropboxforum.com/t5/Apps-and-Installations/The-Dropbox-tray-gets-duplicated-every-time-I-click-on-the/m-p/779943#M67882 - that should resolve this.
If you could share the screenshots as requests in that solution - that will help us understand the issue better. Thank you!
Thanx. Thee hardware acceleration disable solved the issue.
- Megan
Dropbox Staff
Hey ELI HAIT, I hope you're doing well!
If you hover your mouse over that same, little Dropbox icon would you be able to share the version of the app that you're using with me?
Have you tried uninstalling, and then re-installing the app at all, even since you noticed it?
Let me know more, and we'll take it from there!
