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Forum Discussion

7KW's avatar
7KW
Helpful | Level 6
5 years ago

Why is storage space full?

It is very frustrating to not find a contact email anywhere for free Dropbox users to get a definite answer to resolve an issue. I read similar postings on the forum similar to my question, but none ...
  • 7KW's avatar
    7KW
    5 years ago

    Hello Jay and SenaT

     

    I went ahead and calculated the size of the folders. I learned something new–thanks. I did find other folders that were not visible to me. I deleted all except for a total of four folders. One shared folder shows 24.MB and the others are 0 empty, as the calculated numbers showed.

     

    I feel good about this cleanup. Maybe this is it. If I receive more emails regarding the quota saying is full, I will be back for more help. Thank you both for your replies. I appreciate it. Let's hope this is the end of this problem. 

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