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Forum Discussion
gkrupp56
2 years agoHelpful | Level 5
Why can't I add files to my free account?
I am well below my storage space, yet I can't upload anything; I get the message that I am out of storage space. The details are as follows: Using 0.01 GB of 2 GB space.
Can anyone tell me ...
- 2 years agoHi, Jay. I tried uploading something I knew was very small, and it uploaded. Maybe the sender didn’t tell me how large the other file was, because I can’t see it because it won’t open in Dropbox. I’ll check with that person and come back to this community forum if I need further help. Thank you. In other words, maybe dropbox denied it because it knew it would go beyond my quota.
gkrupp56
Helpful | Level 5
This is the message I get when I try to download a Google Sheets doc, and it is not very large.
gkrupp56
2 years agoHelpful | Level 5
Hi, Jay. I tried uploading something I knew was very small, and it uploaded. Maybe the sender didn’t tell me how large the other file was, because I can’t see it because it won’t open in Dropbox. I’ll check with that person and come back to this community forum if I need further help. Thank you. In other words, maybe dropbox denied it because it knew it would go beyond my quota.
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