We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here. 

Forum Discussion

lincsat's avatar
lincsat
New member | Level 2
2 years ago

usege reported incorrectly

Dropbox is reporting that I've used 42.71GB of space and requesting that I upgrade for more storage, I have everything synced to my PC and Windows reports that I've used only 1.48GB. How do I get Dro...
Quota
Storage space
  • Jay's avatar
    Jay
    2 years ago

    You backups should be visible on this page, which will also give you the options to manage or delete backups.

lincsat's avatar
lincsat
New member | Level 2

It's showing the majority as "Backup" but don't see any folders with backups

lincsat's avatar
lincsat
New member | Level 2
2 years ago

I think I see what's happened, I installed dropbox on a new laptop and it decided to backup files on it's external SD Card even though I hadn't selected it. I have now deselected and deleted it and it seems to now be correctly reporting the data stored.

 

Thanks for your help

About Storage Space

Looking for help with managing the storage space in your Dropbox account? Talk to the Dropbox Community and get advice from members.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!