You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

bradcampos's avatar
bradcampos
Explorer | Level 3
2 years ago

Storage space total is wrong

Dropbox says I'm "Using 3.21 GB of 3.25 GB storage". I've deleted files and checked the total in my Dropbox folder and it's 280MB, which I believe as I only have PDFs, Word and XL files, and a few photos. What gives? Dropbox keeps pestering me to upgrade when I should have plenty of space! Help!

Storage space
    • bradcampos's avatar
      bradcampos
      Explorer | Level 3
      2 years ago
      @Rich you're right, there's a huge file there (that I don't recognize 🤔), thanks for pointing me in the right direction! 👍

About Storage Space

Looking for help with managing the storage space in your Dropbox account? Talk to the Dropbox Community and get advice from members.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!