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BJGardner's avatar
BJGardner
New member | Level 2
2 years ago

Storage Space - Incorrect on Dropbox

I am a member using the free 2GB storage subscription. According to the files on my PC the files take up 1.1GB of space. According to the online subscription, the files take up 2.01GB of space. How i...
Dropbox Basic
Storage space
  • Walter's avatar
    Walter
    2 years ago

    Hey BJGardner, thanks for the screenshots there!

     

    Do you see any files or folders taking up space on your account's homepage or your backups page perhaps?

     

    Let us know and we'll take it from there. 

BJGardner's avatar
BJGardner
New member | Level 2
2 years ago

  • Walter's avatar
    Walter
    Icon for Dropbox Staff rankDropbox Staff
    2 years ago

    Hey BJGardner, thanks for the screenshots there!

     

    Do you see any files or folders taking up space on your account's homepage or your backups page perhaps?

     

    Let us know and we'll take it from there. 

    • BJGardner's avatar
      BJGardner
      New member | Level 2
      2 years ago

      Hi Walter

      It was the back up settings taking up unnecessary space - thank you so much for your prompt assistance, much appreciated. 

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