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Forum Discussion
DebAg
2 years agoHelpful | Level 5
Shared files from a deleted account still appear in my Dropbox
My colleague has deleted their account, but 4 sizeable shared files still appear in my account, taking up space. Can anyone help? Many thanks!
- 2 years ago
I think I have resolved it - I have managed to delete the files! Many thanks for your time.
DebAg
Helpful | Level 5
Many thanks for this; I still can't solve it.
- I cannot change any settings for these files as I am not the owner. The (previous) owner of the files cannot make any changes as they have deleted their account completely.
- When I click on one of the files for 'Share', I cannot see a 'Remove' option anywhere. (am I looking in the wrong place maybe? I'm clicking on Share on the highlighted file.)
DebAg
2 years agoHelpful | Level 5
I think I have resolved it - I have managed to delete the files! Many thanks for your time.
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