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Forum Discussion
restoring deleted files after reverting to the basic plan
Hello! This past year, I've migrated over to Google Drive. I kept my Dropbox account open until now, and have just recently reduced my plan to the "free" one, which included deleting most of my fi...
Thank you so much, Nancy ~ I was able to see them restored (I'm downloading now). I'm not 100% sure what I did (though I did go to my Microsoft Edge browser when things appeared to be working better). I'm now able to also see the restored files via my Google Chrome browser as well. This is a relief and answer to prayer ~ I appreciate your assistance!
Nancy
Dropbox Staff
Dropbox StaffIn general, when restoring files/folders, they should be restored in the exact same location they were before the deletion.
Out of curiosity though, are you getting the same error via a different browser/incognito window?
That’ll help me assist you further.
Thank you so much, Nancy ~ I was able to see them restored (I'm downloading now). I'm not 100% sure what I did (though I did go to my Microsoft Edge browser when things appeared to be working better). I'm now able to also see the restored files via my Google Chrome browser as well. This is a relief and answer to prayer ~ I appreciate your assistance!
