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Forum Discussion

Marshal mellow's avatar
Marshal mellow
Collaborator | Level 8
2 months ago

I can't access my photos, as I'm being asked to upgrade my Dropbox account.

I REALLY need help, please. A very long time ago my wife and I wanted to put our photos, many of them precious, in a safe place. She suggested putting them om a USB but I said we should put them on s...
Account Access
Storage space
upgrades
Nancy's avatar
Nancy
Icon for Dropbox Staff rankDropbox Staff

Hi again, Marshal mellow! Are you still having trouble with this? Can you access your photos via another browser, as a test?

Marshal mellow's avatar
Marshal mellow
Collaborator | Level 8
7 days ago

I was in a total panic as you might guess. I was able to access them using my phone but I don't know about my PC because I don't have access to it now. I assume it will be okay but I'll see tomorrow. Thanks 🙏 

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