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Forum Discussion
DakeDrinnon
2 years agoHelpful | Level 5
False prompts
Dropbox has been urging me to get more storage space for weeks now, I am nowhere near to running out. This is a solo storage account. I cannot get the bot to understand that the information is false ...
- 2 years ago
Ok, I'll say it again. I was able to toll my quota back by permanently deleting my deleted files. I stopped getting the prompts immediately. If that wasn't it I cannot account for what happened. Thanks for yor input but I'm done with the topic.
Jay
Dropbox Staff
Files in the deleted files section on the site don't take up any quota at all, so permanently deleting them would make no difference. Those are just there to allow you to recover them if you need to.
Once your quota usage reaches a certain amount or percentage, then you might receive notifications saying you're running out of quota.
DakeDrinnon
2 years agoHelpful | Level 5
OK, whatever. Bottom line is my percentage used rolled back several points after I complained and I no longer have a problem
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