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Forum Discussion

Skell's avatar
Skell
Explorer | Level 4
4 months ago

Exceeding Dropbox Basic storage and need to delete any duplicate files

Hi   I have exceeded the 2 gb of free Dropbox Basic storage (in UK) - only by a small amount but it has stopped syncing. I do not want to upgrade, so am hoping to delete or find duplicated docume...
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Dropbox Backup
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Nancy's avatar
Nancy
Icon for Dropbox Staff rankDropbox Staff

Hi from me as well, Skell! You could delete your Dropbox backups without deleting your Dropbox account altogether. However, that’s not necessary. 

 

Did you compare the files you see at your Home page here with your backups? Do you see any duplicate files that you can delete from your Home page and free up space?

Skell's avatar
Skell
Explorer | Level 4
3 months ago

Hi Nancy

 

Thank you for your reply.

 

Forgive me but I don't understand why I  need to spend time searching for duplications or even versions of saved documents on Backup that aren't actually the latest version as my syncing stopped a while back. 

 

Surely it is much quicker for me to just delete everything saved in Backup and set Dropbox to start backing up afresh the one folder that I need backed up,  as of today.  This folder, on my laptop, has everything I want saved.  Can I do that?  I just feel that somewhere along the line a lot of duplication has happened in my backups, which is why I have run out of space.

 

Thank you.

Skell

 

Thank you

Skell

  • Skell's avatar
    Skell
    Explorer | Level 4
    3 months ago

    Hi

    I have now deleted my Backup and started again, so I now have under 2 gb of backup.

     

    Thank you for your help.

    Skell

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