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Forum Discussion
Ed66
2 years agoNew member | Level 2
Out of storage space. Why?
I deleted all my files, folders, shared folders, everything...including the 'deleted files'. My dropbox is not being shared. And 0 bytes in 'Backups', which I've never used. But my dropbox says I'm u...
- 2 years ago
Hi Ed66, how are you today?
Could you let me know what your Backup page reports? Do you have any active backups there?
Also, if you access this link: https://www.dropbox.com/backups/PC do you see any content there? If so, feel free to delete them.
Keep me posted, and we'll take it from there!
Megan
Dropbox Staff
Hi Ed66, how are you today?
Could you let me know what your Backup page reports? Do you have any active backups there?
Also, if you access this link: https://www.dropbox.com/backups/PC do you see any content there? If so, feel free to delete them.
Keep me posted, and we'll take it from there!
Ed66
2 years agoNew member | Level 2
Hello Megan, I wasn't able to access backups, all I would see is the page I posted, but after I clicked on your 2nd link it took me to a different page and I was able to delete all the files. It won't allow me to delete the 2 folders everything was in but it appears I now have my 102 gb back - thanks for your help!
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